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SmileDirectClub Puts Effort Into Limiting Negative Information From Customers


    SmileDirectClub sells aligners to those looking to improve their smile without having to see a dentist, but when its products don’t work, it prompts customers to request a refund, and some are given one only after they sign a nondisclosure agreement

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    Posted by Haley Moore
    Haley is an audience researcher & marketer specializing in digital media.