Healthcare companies will see a return on investment in technology in 2020 but still face major challenges in administration and finance.
PWC released its report on the top issues for the healthcare industry in 2020, highlighting the returns from investment in digital, tax risks, and diversity in staffing. The study also looks at the impact of the 2020 election on healthcare, overseas investment risk, and increasing distribution of healthcare consumer data.
“The data are there, the tools and tech are available, however only 21% of healthcare companies employ a chief digital officer, compared to 32% of banking firms and 41% of insurance companies,” says Ben Isgur, PwC Health Research Institute leader. “Healthcare organizations should be generating an ROI on digital by now or they will need to double down on their efforts.”